Privacy Policy

Privacy Policy for the Rosa App

At Rosa, we are committed to protecting your privacy and ensuring the security of your personal data. We collect basic data such as your name, phone number, and delivery addresses to provide our services effectively and enhance your experience. This data is used solely to fulfill your orders and provide technical support, and it is not shared with any third party unless necessary for service delivery, such as payment gateways (e.g., mada, visa, Apple Pay) or delivery services.

We take all necessary technical measures to protect your data, such as encryption and access restrictions. You can modify or delete your data at any time through your account settings or by contacting us.

Data Privacy and Cookie Policy for the Rosa App

The Rosa app respects your privacy and is committed to protecting your personal data. This privacy policy explains how we handle your personal data when you visit our platforms (website and app) (regardless of the method or location from which you visit us), and it outlines your privacy rights and how the law protects you. This privacy policy is an integral part of the terms and conditions. By accepting the terms and conditions, you accept the privacy policy. By using the service on any of our platforms, you agree to the collection and use of information as outlined in this privacy policy.

Purpose of This Privacy Policy

The purpose of this privacy policy is to provide you with information about how the Rosa app collects and processes your personal data through your use of our platforms, including any data you may provide through the platforms when purchasing a product or service via the Rosa app. Our platforms are not intended for children, and we do not intentionally collect data related to children. You should read this privacy policy alongside any other privacy policy or acceptable processing policy that we may provide at certain times when collecting or processing your personal data.

The Data We Collect About You

We may collect, use, store, and transfer various types of your personal data, which include:

• Identity Data: Such as first and last name, and gender.
• Contact Data: Such as billing address, email, and phone numbers.
• Financial Data: Bank account details and payment information.
• Usage Data: Information about how you use our platforms.
• Marketing and Communications Data: Your preferences regarding marketing materials.

How We Collect Your Personal Data

• Direct Interactions: When you provide us with identity and contact data by creating an account, purchasing a product, or subscribing to our services.
• Automated Technologies: When you use our platforms, we automatically collect technical data using cookies.

How We Use Your Data

We use your data for the following purposes:

• Fulfill your orders.
• Provide technical support and customer service.
• Send marketing materials based on your consent.
• Improve our platforms and user experience.

Personal Contact Information

The information we collect may include: name, email, and phone numbers. This data is used to fulfill your orders and communicate with you regarding any issues. We will not sell or share your personal data with third parties for marketing purposes without your consent.

Cookies

Our platforms use cookies to enhance your experience, analyze patterns, and personalize content. You can adjust your browser to refuse or delete cookies, but some features of the site may not function properly.

Marketing and Advertising

We send you marketing messages based on your consent and analyze user data to personalize content and improve advertising campaigns. You can unsubscribe at any time by contacting us.

Protection of Your Personal Information

We are committed to protecting your data through appropriate technical and organizational measures. However, we cannot guarantee 100% security of the information due to the risks associated with transmitting data over the internet.

Your Rights

You have the following rights regarding your data:

• Request correction or deletion of your data.
• Withdraw consent for the processing of your data.
• Object to the use of your data for certain purposes.

Contact Us

For any inquiries or to exercise your rights, please contact us via email at: Byrosa.app@gmail.com

Changes to the Policy

We reserve the right to modify this policy at any time. Please review updates on our website.